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Flood & Water Extraction – 24/7 Emergency Response

Fast water removal and drying for Perth homes and businesses. Available 24/7 for emergencies. The first 48 hours are critical—act fast to prevent permanent damage and mould.

Flood Cleanup – The First 48 Hours

This video explains what happens during the critical first 48 hours after a flood, the steps you should take immediately, and how professional extraction and drying prevents permanent damage.

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Video Coming Soon
  • Why the first 48 hours are critical
  • Steps to take immediately after discovering water damage
  • How water extraction and drying equipment work
  • When to call for emergency help
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Flood Cleanup – The First 48 Hours

When water floods your home or business, every hour counts. The longer water sits, the more damage it causes—warped floors, ruined carpets, damaged walls, and dangerous mould growth. Acting fast is critical.

Your 48-hour action plan:

  • Hour 0: Ensure safety—turn off power if needed, avoid electrical hazards
  • Hour 1: Stop the water source if possible (turn off mains, fix leaks)
  • Hour 2-4: Call for professional help—extraction must begin immediately
  • Hour 4-24: Water extraction, moisture readings, drying equipment setup
  • Hour 24-48: Continued drying, moisture monitoring, prevent mould growth
  • After 48 hours: Document damage for insurance, assess what can be saved

Professional extraction and drying during this window can save your carpets, floors, and belongings from permanent damage.

First 48 hours response infographic
Technician extracting water from carpet

What We Do on a Flood Call-Out

When you call us for flood or water damage, we respond quickly with the equipment and expertise needed to minimize damage and start the recovery process.

Our Emergency Response Process:

  • Rapid Response: We aim to arrive on-site within hours of your call
  • Moisture Assessment: We use meters to assess how far water has spread
  • Water Extraction: Powerful truck-mount or portable extractors remove standing water
  • Drying Plan: We set up air movers, dehumidifiers, and create a drying schedule
  • Ongoing Monitoring: We check moisture levels and adjust equipment as needed
  • Documentation: Photos and reports for your insurance claim

Insurance work: We're experienced in working with insurance companies and can provide all necessary documentation for your claim.

Drying Equipment and Monitoring

Professional equipment makes all the difference in flood recovery.

1

Air Movers & Dehumidifiers

Industrial air movers circulate air to speed evaporation, while dehumidifiers remove moisture from the air. Together, they dry carpets, walls, and floors efficiently.

2

Moisture Monitoring

We use professional moisture meters to track drying progress. Regular readings ensure everything is drying properly and help prevent hidden moisture pockets that lead to mould.

Air movers and dehumidifiers drying setup
Moisture monitoring service details
3

Drying Timeframes

Typical drying takes 2–5 days depending on the extent of water damage, materials affected, and humidity levels. We monitor progress throughout the entire process.

4

Final Assessment

Once moisture levels are back to normal, we do a final assessment and provide documentation showing your property is dry and safe.

Before & After Gallery

See how fast professional water extraction and drying can save flooded carpets and floors.

Flooded lounge carpet before and after

Lounge Carpet Water Extraction

Flooded hallway carpet before and after

Hallway Carpet Flood Recovery

Skirting board moisture damage before and after

Skirting Board Moisture Treatment

Service Details & Frequently Asked Questions

Everything you need to know about our 24/7 flood and water extraction service.

What We Can Save

Fast action can save many items from flood damage:

  • Often Salvageable: Carpets (if not heavily contaminated), area rugs, upholstered furniture
  • Sometimes Salvageable: Hardwood floors, laminate, mattresses (depends on water type and duration)
  • Difficult to Save: Carpet backing severely damaged, items soaked for days, contaminated water damage

Insurance & Documentation

We provide all necessary documentation for insurance claims including photos, moisture readings, equipment logs, and detailed service reports.

Flooded living room before and after

Common Questions

We aim to respond within hours of your call, 24/7. The faster we start extraction and drying, the better your chances of preventing permanent damage and mould growth.

Yes, we're experienced in working with insurance companies. We provide all necessary documentation including photos, moisture readings, equipment logs, and detailed reports for your claim.

It depends on water type (clean vs contaminated), how long it sat, and the carpet condition. Clean water flooding caught quickly can often be saved. Sewage contamination or prolonged soaking usually means replacement is safer.

Typical drying takes 2–5 days with professional equipment running continuously. We monitor moisture levels throughout and won't stop until everything is properly dry to prevent mould.

Fast extraction and proper drying are the best mould prevention. Mould typically needs 24-48 hours of moisture to start growing. Professional drying equipment and monitoring help us stay ahead of mould development.

Podcast: The Hidden Damage After a Flood

In this episode, we discuss the damage you can't see after a flood—water trapped in walls, subfloors, and backing materials—and why professional drying equipment and monitoring is essential for complete recovery.

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Podcast Video Coming Soon

Need Emergency Flood Help? We're Available 24/7

Water damage doesn't wait for business hours. That's why we're available 24/7 for flood and water emergencies across Perth. With 20 years of experience and professional drying equipment, we respond fast to minimize damage and start your recovery immediately.

Our 24/7 Emergency Promise: We answer calls day and night. We respond quickly. We bring the equipment needed to extract water, dry your property, and document everything for insurance. We won't stop until your property is dry and safe.

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